Shipping & Returns

SHIPPING POLICY

We offer a number of Local, National and International delivery options as follows:

Click & Collect – From our shop at 32-34 Holywell Hill, St Albans, AL1 1BZ.  Please note that due to COVID19, we can only offer curb side collection by arrangement at the moment.

Free Local Delivery – We will deliver for free locally within a 2 miles radius from our shop 32-34 Holywell Hill, St Albans, AL1 1BZ. Please check before selecting this option at checkout.

Standard Delivery – £5.95 UK Only. Royal Mail 3-5 days on average. Please note that we cannot guarantee delivery times as it’s out of our control once items have left us.  (NB We are currently experiencing some delays due to Covid-19).

Large/Heavy Items – £35 UK Only. 3-5 Days on average. Please note that we cannot guarantee delivery times as it’s out of our control once items have left us.  (NB We are currently experiencing some delays due to Covid-19).

Courier – For faster delivery, on average 1-3 days, from £6.50, available on request by emailing emma@cositas.co.uk

Republic Of Ireland, Europe & International – Quote available on request by emailing emma@cositas.co.uk

Return & Exchange Policy

We want you to love everything that you buy from Cositas.

However, if you’re unhappy for any reason, we will refund your unused purchase within 14 days, with a valid receipt.
Outside of this time-frame, or without a valid receipt, we can offer you an exchange or issue you with a credit note to the value of the current selling price.
Unfortunately, delivery charges cannot be refunded and we will not be responsible for collection of items even if we previously delivered your pieces.

Cositas Gifts

HELP

CONTACT US

Tel: 01727 567116

Email: emma@cositasgifts.co.uk

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